Frequently Asked Questions

Find answers to common questions about Om's services and data access.

Subscriptions and Data Generation

Data Usage and Privacy

Data Access and Models

Diligence Tool

Billing and Accounts

Legal and Compliance

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Frequently Asked Questions

Subscriptions and Data Generation

What do subscriptions cover?

What is a Data Generation Slot?

What is Generated Data?

Do I need an active subscription to keep using Generated Data?

Can I publish, resell, sublicense, redistribute, or share Generated Data?

What is Customer Derived Data?

How do subscription changes affect data rights?

Data Usage and Privacy

Is my personal information used for ML training?

Can I opt out of ML training?

What happens to my data if I close my account?

How do Data Generation orders affect model training?

Data Access and Models

What data and model access do I get?

Do Om Data releases still use Vintages?

Will customers access raw Om Data directly?

Can I use Om outputs commercially?

Can I share model weights?

Are the models updated?

Diligence Tool

What is the Diligence tool?

How does Diligence work?

What kind of reports does Diligence generate?

Billing and Accounts

How does payment work?

What happens if my subscription payment fails?

What can I use Wallet Credits for?

How does Molecule Fulfillment work?

Are there refunds available?

Legal and Compliance

Publicity: Can Om use my company name or logo?

Why am I being asked to accept current legal versions?

Is this suitable for clinical or diagnostic use?

Who owns physical assets discovered or created using Om data?

Can I build distilled or fine-tuned models using Om data?

Can I commercialize distilled or fine-tuned models?

Can I publish or transfer the weights from distilled or fine-tuned models?

What happens if I publish or share data outside my license scope?

Who owns the intellectual property?

Can I submit Protected Health Information (PHI)?

How do you update Terms and Policies?

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